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First Choice for Thomson Nile Cruise Illness Claims


Simon Lomax, Simpson Millar’s Holiday Illness and Cruise Claims manager discusses the difficulties of successfully claiming compensation from tour operators for sickness experienced whilst on board cruise ships.

“Claiming compensation from Thomson or First Choice is not a simple process, and inevitably holiday-makers will be presented with issues relating to the cause of illness and/or whether blame can be placed at the foot of the cruise operator, hotel or tour operator.”

“Those travellers whose holidays are spoilt by illness onboard cruise ships are advised to seek specialist help from a travel solicitor to prevent frustration, under settlement and/or receipt of holiday vouchers.”

Failed illness cruise claims against Thomson Holidays

Poorly food poisoning

In 1995, Mr Young took a two-week package holiday organised by the tour giant, Thomson Holidays between 31st July and August 1995. During his cruise of the Nile the Mr Young claimed to have suffered from diarrhoea, for which he took tablets provided by a well known pharmaceutical company. He was later diagnosed as suffering from cryptosporidium, a parasite often associated with the consumption of contaminated food or water.

Despite the cruise ship providing all the food, it was reported that the judge was not satisfied that the infection had been contracted from something while on the Nile cruise, as the claimant himself had not provided any compelling evidence of in support of his claim for compensation.

Illness also befell Mr Martin, another Thomson customer who reported suffering from e-coli during a similar cruise on the Nile, and his claim also failed when it was held that Thomson could not have prevented his gastric illness due to the prevailing local health and safety standards in Egypt.

Simpson Millar Solicitors – We are cruise illness claims experts

Our holiday illness claims team has pursued many successful claims for compensation for holiday-makers who have returned from Egypt and other destinations ill with infections caused by Cryptosporidium, E. coli, Campylobacter, Shigella, Salmonella, and other types of food poisoning.

Successful claims have been made by Simpson Millar’s lawyers for holidaymakers returning on Nile cruise ships such as the MS Crown Prince, The Orchid and the Ms Regent. We have not fallen into the traps left by Thomson for litigants in person and other solicitors’ practices who do not specialise in foreign food poisoning claims.

How much compensation can I claim for food poisoning?

The level of damages for food poisoning can vary and will be determined by the severity of the symptoms and the duration of the illness picked up on board a cruise ship.

In a similar case to those detailed above, Mrs Munden claimed £3,750 as a consequence of salmonella food poisoning picked up within 48 hours of arrival on a cruise liner on the Nile in addition to her consequential losses. She suffered from vomiting and diarrhoea with associated cramps which lasted over 3 months.

Thomson Nile cruise illness claims

Simpson Millar Solicitors recommend that holiday-makers should travel with reputable companies such as Thomson and First Choice Holidays. These tour companies endeavour to ensure that its cruise liners offer reasonably safe holidays and without illness, but mistakes can be made and holidays can and do go wrong.

Holiday-makers due to travel on the MS Crown Princess – MS Regent – MS Crown Princess or the MS Orchid with Thomson of First Choice can be reassured that their tour operator will have audited the ships for food safety. Holiday-makers however should not be exposed to salmonella food poisoning or any other infection caused by poor hygiene, i.e. E-coli, campylobacter, and shigella.

If you fall ill on board a cruise – contact our claims specialists

Simpson Millar’s specialist travel lawyers deal with illness claims against Thomson and First Choice Holidays on a daily basis. If you need advice or assistance on pursuing compensation for a Nile cruise illness contact our team of experts on 0808 145 1353 or complete the attached enquiry form.

Our travel lawyers also deal with accident and injuries suffered on board other cruise ships. Whether its salmonella food poisoning or a broken foot we take on most cases on a ‘No win No fee’ basis.

Dated: 23/05/2012


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