A lady travelling with her sister and her children on board the MSC cruise ship Armonia has successfully sued the cruise line company and obtained £5,500 in compensation for the injuries she suffered following an accident that occurred in her cabin.
Mrs L was getting dressed on the second morning of the cruise to go on an excursion. As she was getting her clothes from the wardrobe the wardrobe door suddenly fell from its hinges and struck Mrs L’s left wrist.
Mrs L suffered a significant and long lasting injury to her left wrist and sought help from Simpson Millar’s travel team to pursue the cruise line company MSC for compensation for the injury she had suffered.
The Athens Convention governs incidents that occur on board a ship which stipulates a shorter limitation period of two years
Senior Holiday Claims Solicitor, James Blower took on the case for Mrs L against MSC Cruises. He commented, "Due to time limitations, this meant that the claim has to be run more efficiently and quickly."
"The onus was on the cruise line company to prove that they had an adequate and reasonable system of inspection and maintenance of the cabin furniture in place. On this occasion they chose not to disclose any documentation and looked to settle the matter amicably. The only thing left to decide was the value of the claim."
Mrs L described the service she received from Simpson Millar as, "Pleasing and very efficient."
Mrs L commented that James Blower handled the case, "Very efficiently and was able to address any concerns. I would recommend Simpson Millar to anyone looking to make a holiday compensation claim."
In order to pursue your tour operator for a holiday ruined by illness or injury the holiday needs to have been booked as a package meaning your flights, transfers and accommodation have been sold to you for one all-inclusive price.
If you have had an accident or illness abroad and suffered as a result then Simpson Millar’s specialist travel law team can help you pursue a claim for compensation on ‘No Win, No Fee’ terms.
Our team of legal specialists are ready to speak to you about your holiday complaint. Call us free on 0808 145 1353 or complete our quick enquiry form now.