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Holiday Claims

Mexico Illness and Sickness Claims – No Win No Fee Holiday and Hotel Compensation Help

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Had a terrible holiday? Get free advice and make your no win no holiday compensation claim today if your all-inclusive holiday in Mexico was ruined by illness.


If your holiday was booked as package through a tour operator such as First Choice, Thomson or Thomas Cook then your holiday and health are protected.

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Find out about making a no win no fee compensation claim today

Email holidayclaims@simpsonmillar.co.uk or call one of our experienced holiday claims team on 0808 145 1353 – you have nothing to lose and could be entitled to ££££’s.

Hotels and in Mexico our Holiday Claims Specialists monitor for illness and sickness outbreaks

Check out the hotels listed below and see if your hotel is featured amongst those our holiday claims team keep a close eye on for signs of illness outbreaks.

Please let us know if you have fallen ill at a hotel in Mexico or if you are aware of a sickness or food poisoning outbreak affecting British holidaymakers in Mexico.

Common Complaints Holidaymakers Report

Food poisoning and sickness at hotels abroad is usually due to poor hygiene. Some of the most typical complaints we received about hotels in Mexico where holidaymakers have fallen victim to sickness bugs are:

These complaints are often the route cause of illness outbreaks abroad and are unacceptable.

Do you know about a hotel in Mexico that should be condemned for appalling hygiene? Please drop us a line and tell us about it.

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Types of illness

Most food poisoning bugs have similar symptoms – the main symptoms are explosive diarrhoea, excruciating stomach cramps and often flu-like symptoms.

Sometimes the bugs are identified after a stool or blood sample. The most common causes of illness abroad are due to parasitic and bacterial infections such as:

Did you or a member of your family become ill whilst in Mexico on holiday?

If you have fallen ill or sick at your hotel in Mexico or abroad due to food poisoning or poor hygiene you may be entitled to claim compensation for your ruined holiday in Mexico.

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£6,750 for Gastroenteritis at the El Dorado Seaside Suites & Spa in Mexico
£6,750 for Gastroenteritis at the El Dorado Seaside Suites & Spa in Riviera Maya, Mexico

Our client booked her holiday with the intention of going on a memorable holiday with her husband, but it soon became clear that this holiday would be memorable for all the wrong reasons. It only took a few minutes to find out if she was able to make a claim against Thomson, which will have taken into account her pain and suffering and loss of enjoyment of her holiday. See the full story

£4,000 Win After Salmonella at Gran Bahia Principe Resort in Tulum, Mexico
£4,000 Win After Salmonella at Gran Bahia Principe Resort in Tulum, Mexico

The holidaymaker began to feel ill with severe stomach cramps and developed diarrhoea on the third day of her all-inclusive holiday. She took anti-diarrhoea medication and carried on with her holiday in Tulum. An offer of £4,000 was eventually made by the tour operator and accepted by the holidaymaker in settlement of her no win no fee holiday illness claim against Thomas Cook. See the full story

£7,500 for Salmonella illness on TUI package holiday to Mexico
£7,500 for Salmonella illness on TUI package holiday to Mexico

Upon booking a 7 day Thomson package holiday to Mexico’s Grand Palladium Colonial Resort, little did he suspect that he would end up in hospital and with a claim for holiday illness compensation. Simpson Millar’s UK medical consultant concluded that contaminated food was the likely source of the gastric infection – which was likely to be the result of the Salmonella infection. See the full story

£12,000 compensation from Thomas Cook following food poisoning at Mexican hotel
£12,000 compensation from Thomas Cook following food poisoning at Mexican hotel

Our client was nearing the end of her stay at Cancun's Golden Parnassus Hotel in April 2012 when she began to suffer sickness and diarrhoea. The symptoms intensified during her return flight, and by the time she got home the 44-year-old retiree was in severe pain. On admission to the Manchester Royal Infirmary, doctors found she was suffering from an infective gastric illness. See the full story

£7,000 compensation after Mexican hotel bug ruins honeymoon holiday
£7,000 compensation after Mexican hotel bug ruins honeymoon holiday

Thomas Cook has agreed to pay a British woman compensation after she contracted a severe bout of gastric illness while honeymooning in Mexico. When the illness struck in May 2012, the 28-year-old was with her new husband at the Azul Beach Hotel. For our client and her bridegroom, the memory of the holiday was ruined – a particularly sensitive issue given it was their honeymoon. See the full story

Making a Claim against your Tour Operator

Start your holiday claim today.

Call or email our team and let them guide you through the process. As the UK’s leading Holiday Compensation Solicitors you can rest assured that your case is in the safest hands and, win or lose, providing you take our advice we will never ask you for a penny.

Freephone: 0808 145 1353 or drop us a line using the form above.

About Simpson Millar Solicitors

Simpson Millar Solicitors are a national law firm with Holiday Sickness Claims professionals in Manchester, Leeds, London, Birmingham, Bristol, Cardiff – and other locations in the UK.

We are a regulated law firm and accept holiday compensation claims on no win no fee terms.

We provide free advice and can usually tell you with a few minutes whether we think you have a good case. Give us a call and get the compensation you deserve.

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