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“Close Holiday Village Red Sea” says Nick Harris in Sunday Times

The Sunday Times has covered Simpson Millar’s involvement in the case of Holiday Village Red Sea, after an appearance on BBC1’s Watchdog programme by Simpson Millar’s Head of Travel Nick Harris.

Nick appeared on the first episode of the new series of Watchdog screened on 12 September, which featured a report on the Holiday Village Red Sea at Sharm El Sheikh.

Watchdog had received more than 70 complaints after holidaymakers suffered a range of severe food poisoning illnesses, resulting in uncontrollable vomiting and diarrhoea while staying at the First Choice Holiday Village Red Sea in July.

Nick Harris had called for the Holiday Village Red Sea to be shut down, after Simpson Millar took on 140 new cases relating to complaints about the complex after the Watchdog programme aired.

“Clients have reported human excrement in the swimming pools, irrigation of the grounds with raw sewage, raw food served in dining rooms – and, in one case, a family vomiting over a dining table that was simply wiped down with a wet rag before the next family arrived,” says Nick in The Sunday Times.

In the last five years, Simpson Millar has handled 300-400 complaints about Holiday Village Red Sea.

Nick Harris told Watchdog and the Sunday Times:

“As a tour operator, once you are aware there’s a problem, you should close the place down, rather than carry on selling holidays to families.”

First Choice has, however, remained defiant in the face of an escalating number of holiday illness compensation claims made through Simpson Millar as result of illness at the Holiday Village Red Sea.

The tour operator has vowed to continue selling holidays to the Holiday Village Red Sea, having introduced changes to the monitoring of hygiene issues at the hotel.

First Choice has also compensated some holidaymakers who suffered illness while staying at Holiday Village Red Sea.

In 2011, Simpson Millar won £17,500 in compensation for a family who fell ill with salmonella while staying at the First Choice Holiday Village Turkey.

In August, Nick Harris also advised the Channel 4 consumer programme SuperScrimpers, which featured three holidaymakers who booked an end-of-season break at Thomson’s Beldeniz Hotel at Olu Deniz in Turkey – and arrived to find it virtually closed and almost a building site, with some contractors undertaking the duties of the chef and others acting as waiters.

Simpson Millar regularly features updates on holiday hotels and if you have suffered illness on holiday in the last three years through no fault of your own and would like to make a claim for compensation, contact Simpson Millar’s travel team on our Freephone number or using the online enquiry form.

Dated: 02/10/2012

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