Holiday Claims
 Call Us: 0808 145 1353
Holiday Illness Complaint

Kent Family Report Stomach Upsets at the Grand Sirenis Riviera Maya Resort and Spa

Reports of Undercooked Chicken, Faeces in the Swimming Pool and a Filthy Beach

The holiday claims lawyers at Simpson Millar are currently monitoring reports of sickness and inadequate hygiene from holidaymakers that have attempted to enjoy their summer break at the Grand Sirenis Hotel in Reviera Maya, Mexico.


Simpson Millar Solicitors feature shield

Having dealt with numerous complains about hygiene in the past involving this four star hotel close to the popular resort of Cancun, the concerns have come as no surprise. We are therefore interested to hear from anyone that has suffered a serious bout of sickness and would like advice about pursuing a claim.

Reviews: Grand Sirenis Riviera

One of the reviews written by “Renemill” provides as shocking list of issues which would be unacceptable at the lowliest bed and breakfast, let alone a four star hotel featured the UK’s largest tour operator, Thomson.

Amongst the concerns are the provision of “cold food”, massive cockroaches in the guest rooms and filthy swimming pools that had been contaminated with human excrement and urine.

In another review by “1986jenkc” from Newcastle upon Tyne, it is remarked that diners should stay clear of “chicken drumsticks in the buffet...as every time the inside was mostly pink”.

Tan and food poisoning warning

Hygiene issues alarm leading lawyer

The concerns over hygiene issues have been brought to the attention of Paul Stevens, a lawyer specialising in food poisoning claims at Simpson Millar. Paul exclaimed:

Start claiming today for Mexican illness compensation

Those who have suffered illness at the Grand Sirenis are likely to have excellent prospects of pursing a claim against their holiday company. The fact that the illness has preceded exposure to poor standards of hygiene whilst staying at an all-inclusive resort means that the chances are that there was something the hotel could have done to prevent the illness.

Simpson Millar Solicitors have obtained numerous compensation pay-outs from clients that have brought claims against their tour operators including Thomson, Thomas Cook and First Choice.

Unlike the “claims farmers” that harass people on their mobile phones, Simpson Millar are a serious law firm dedicated towards people that have had their holidays ruined by food poisoning. If you require proper legal representation by experienced travel lawyers please contact us today to maximise your chances of claiming successfully.

How do I start a claim?

It's easy. Absolutely free and with no obligation, a Simpson Millar travel law expert will advise you how best to pursue your claim and how much compensation you can expect. Although the big UK tour firms will try to put you off making a claim or offer a derisory settlement, remember our terms are no win no fee' terms; since we'll only get paid upon the successful conclusion of your case, we'll go the last mile to maximise your compensation.

Back to the top

Find out more

If you want to make a claim for illness or personal injury sustained at a the Grand Sirenis Riviera Maya Resort and Spa in Mexico, call Simpson Millar without delay.

Holiday illness legal comment icon

Contact us for free, no obligation holiday complaint advice

Our team of legal specialists are ready to speak to you about your holiday complaint. Call us free on 0808 145 1353 or complete our quick enquiry form now.