Simpson Millar’s Holiday Claims Experts handle claims from holidaymakers who book package holidays with Red Sea Holidays and fall ill or are injured in accidents on holiday through no fault of their own.
You can also contact our Holiday Claims Team for legal advice if your package holiday with Red Sea Holidays fell short of the brochure description, or changes were made to your holiday and you were not given notice of this beforehand.
If you book a package holiday with Red Sea Holidays and something goes wrong – such as illness or injury, or your holiday is not as described in the brochure or online – you are protected under the Package Travel Regulations 1992 and can usually make a 'No Win No Fee' claim for holiday compensation.
Red Sea Holidays specialise in package holidays to Egypt in the area surrounding the Red Sea such as Hurghada, Sharm El Sheikh, Taba and Luxor. Red Sea Holidays package holidays are ATOL-protected and an ATOL Certificate should be issued to you at the time of booking to confirm this.
Under the Package Travel Regulations 1992, you have 3 years in which to make a personal injury claim for holiday illness injury on a Red Sea Holidays package holiday.
In the case of children who become ill on holiday, the time limit is 3 years from the age of 18.
Time limits for making a holiday illness claim are rarely extended if you develop further complications as a direct result of illness or injury on a Red Sea Holidays package holiday.
Once you have accepted a full and final compensation settlement you may not be able to make a further claim – and this is why you should take legal advice from Simpson Millar before you start your claim.
In cases involving a complaint about the quality of your Red Sea Holidays package holiday, you have 6 years to start court proceedings for breach of contract or misrepresentation.
Important Notice: If your complaint concerns you or a family member falling ill or sick on holiday because of food poisoning – or you have suffered an accident abroad and wish to complain to Red Sea Holidays – get some free advice from Simpson Millar before you contact Red Sea Holidays.
If you have a complaint about a package holiday booked with Red Sea Holidays, it is important that you follow the complaints procedure set out in the Terms & Conditions you received with your booking confirmation.
It is best to make an initial complaint to your Red Sea Holidays representative in resort or contact Red Sea Holidays’ customer services in the UK while you are still on holiday, to give them a chance to put things right.
However, if you were ill or suffered an accident on a Red Sea Holidays package holiday through no fault of your own – or your complaint was not resolved satisfactorily – it is likely you can make a 'No Win No Fee' claim for holiday compensation against Red Sea Holidays.
To find out more about ABTA’s Arbitration Scheme click here.
To find out about how you can a claim in the Small Claims Court click here.
If you have suffered illness or injury on a Red Sea Holidays package holiday through no fault of your own, contact Simpson Millar before you write your formal letter of complaint after returning home.
Simpson Millar’s Holiday Claims Team can advise you how much your Personal Injury Holiday Claim is worth and help you make a claim against Red Sea Holidays on a No Win No Fee basis.
Tour operators will always try and pay holidaymakers who have fallen ill or been injured on package holidays as little compensation as possible.
Remember, if you handle your holiday illness or accident claim yourself, once you have accepted an offer from Red Sea Holidays, it will be in full and final settlement and your claim will end.
Should you develop further symptoms – or your injury should become worse in the future – you may not be able to claim again and that is why it is important to take advice from Simpson Millar to make sure you receive all the compensation you are entitled to.
Simpson Millar is one of the leading holiday claims firms in the UK – and our Specialist Personal Injury Holiday Claims Lawyers can offer free advice and help you make a claim for holiday illness or holiday accident compensation, if you have been ill or suffered injury through no fault of your own on a Red Sea Holidays package holiday.