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Cryptosporidium Illness Hits Guests at H10 Rubicon Palace, Lanzarote

We are currently helping clients to gain holiday compensation after they caught the Cryptosporidium Bug at the H10 Rubicon Palace, Lanzarote in Spain.

There have also been reviews posted on TripAdvisor about the H10 Rubicon Palace, which reveal alleged lapses in food hygiene.

A guest who travelled from Bolton in Lancashire to Lanzarote and stayed at the H10 Rubicon Palace in a party of nine holidaymakers, including her young daughter, wrote:

“The restaurants had birds flying around inside them and tiny little bugs all over some of the tables and cutlery. There were also flies on some of the food."

Cryptosporidium can be contracted from swimming pools through the ingestion of contaminated water via the oral-faecal route. You can also catch it by drinking infected milk or raw meat. Hotel food handlers can also spread Cryptosporidium by passing on the bacteria from person to person by infecting in the food.

Many reviews of the 4-star H10 Rubicon Palace on TripAdvisor are favourable. However a review posted on 31 October mentioned that the food is not always served piping hot and this is another way in which food poisoning can develop among holidaymakers.

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A guest who stayed at the H10 Rubicon Palace with her family has said her son was also diagnosed with the bacterial food poisoning bug Salmonella on their return home.

The board basis is also all-inclusive and buffet style meals can often lead to cross contamination of serving spoons and surfaces if food preparation staff are not attentive to cleanliness and hygiene.

If you have suffered from Cryptosporidium whilst staying at the H10 Rubicon Palace then please contact us to see if you are entitle to any holiday compensation.


Dated: 02/11/2012

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