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Holiday Illness Bug Haunts Hotel Sol Cayo Coco in 2012

Concerns have been raised by ill guests staying at the Hotel Sol Cayo Coco in February 2012 regarding the standard of the food served and poor hygiene practices experienced at the hotel.

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The Hotel which is predominantly sold by Thomas Cook in the United Kingdom is once again under the spotlight for the wrong reasons. Guests returning ill from the Hotel Sol Cayo Coco in February 2012 suggest that food hygiene standards were ‘totally unacceptable, verging on the ridiculous,’ with chicken served virtually raw and unfit for consumption.

What we have to say about the Illness at Sol Cayo Coco...

Simon Lomax. Simpson Millar’s Holiday Illness Claims Manager says:

“We are already handling a large number of similar claims against the tour operator, Thomas Cook, for holidaymakers who suffered illness at the Hotel Sol Cayo Coco. Our allegations that guests suffered illness at the Sol Cayo Coco because of food or water poisoning are supported by the identification of the parasite, Giardia Lamblia.”

“Infection by giardia lamblia causes the illness Giardiasis whose symptoms include severe diarrhoea – weight loss – loss of appetite and general ill health. Holidaymakers suffering from illness at the Sol Cayo Coco can expect to suffer sickness for several weeks, even months.”

“Holidaymakers who suspect they may have ingested the giardia lamblia bug are advised to speak with their doctor and insist on a stool sample being taken. Those holidaymakers returning home from the Sol Cayo Coco suffering from illness caused by food or water poisoning can also expect to be contacted by the Environmental Health as Giardiasis is a communicable disease.”

Holiday Hotel Watch

Simon continues to say:

“I was not surprised to learn from guests writing reviews on TripAdvisor that Thomas Cooks Quality Assurance Manager inspected the Hotel Sol Cayo Coco in February 2012 and removed samples of dangerous food.”

“Giardia is a nasty parasite and the holidaymakers who suffered illness at the Hotel Sol Cayo Coco are advised to contact us urgently for free initial advice.”

“Holidaymakers travelling with reputable tour operators, such as Thomas Cook, should not be subjected to poor hygiene standards which could cause food poisoning even in Cuba. If it transpires that this latest bout of illness is attributable to food poisoning at the Hotel Sol Cayo Coco then guests can expect to receive substantial compensation from their holiday company.”

Were you ill at the Hotel Sol Cayo Coco?

If your holiday with Thomas Cook at the Hotel Sol Cayo Coco was devastated by sickness then contact Simon Lomax or a member of his team of dedicated Holiday Claims Lawyers on 0808 145 1353 or send Simon an email to

Our expert solicitors closely monitor hotels in Cayo Coco for reports of illness outbreaks and many of these hotels are featured by the leading UK tour operators, Thomas Cook, Virgin, Thomson and First Choice Holidays and Flights.

Simpson Millar are a leading national law firm who specialise in recovering compensation for victims of holiday illness and Giardiasis, and we accept cases on ‘no win no fee’ terms.

Dated: 22/02/2012


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