Holiday Claims
 Call Us: 0808 145 1353
Holiday Claims

Food Poisoning Outbreak Suspected at El Dorado Seaside Suites

Simpson Millar LLP Solicitors have been instructed by holidaymakers who are returning from the El Dorado Seaside Suites having suffered from severe symptoms of acute gastroenteritis, i.e. sickness and profuse diarrhoea. Travellers returning to the UK in April 2015 claim that food poisoning may have been the cause of their ruined holiday to Mexico.

No win no fee holiday compensation lawyers

Simon Lomax, Simpson Millar LLP’s Holiday Accident and Illness Manager says:

"Every traveller on a regulated package holiday with First Choice expects to be provided with food which is safe to eat, particularly if they are staying at a 5 star all inclusive property such as the El Dorado Seaside Suites."

"Unfortunately, this does not always happen and we have concerns about this hotel given the number of cases of food-borne disease which arise every year. If this trend is to be reversed it is important for food handlers at the hotel to make sure they are aware of the best methods of handling and preparing food on a large scale."

Is it Salmonella Food Poisoning at the El Dorado Seaside Suites?

"Most of the cases we have handled in the past have suggested that the food served was contaminated with bacterial pathogens such as salmonella, E. coli and campylobacter. A number of our clients have provided samples to their doctors and test results have returned positive."

"Unfortunately food can contain a large number of pathogenic bacteria and yet look, smell and taste perfectly normal. In order to prevent bacterial food poisoning, the hotelier must start to implement proper due diligence procedures. International guidance from World Health Organisation recommends HACCP procedures."

Successful Claims Following Complaints Against First Choice

"Despite making a number of compensation claims against the tour operators selling the hotel, we have not seen evidence that comprehensive HACCP procedures are in place. The tour operators have simply settled the cases and paid compensation."

Fortunately UK domestic laws protect holidaymakers who are subjected to poor hygiene and contaminated food. Whilst foreign personal injury claims are a complex subject often involving an assessment of breach of duty against local health and safety standards, our travel lawyers have successfully recovered compensation with many individual claims exceeding £5000.

Any person who suspects that they are suffering from food poisoning should go to their doctor. Your GP’s practice is obligated to inform the local authorities if he thinks his patient is suffering from a communicable disease such as salmonella food poisoning. Your GP will be able to advise you on treatment and will update the Environmental Health services.

The El Dorado Seaside Suites by Karisma is an adults-only hotel located on the beach on the Riviera Maya in Mexico. This large hotel has 378 rooms spaced between 26 buildings. It advertises gourmet dining as standard!

Holidaymakers currently suffering can contact us for a free initial assessment of your claim on 0808 145 1353 or by email on We offer no win no fee terms and a simple explanation as to how we get paid for the work we undertake on your behalf.

Get in touch for a chat about how we can help you by filling in our quick, no obligation enquiry form and we will call you back or you can call us directly on 0808 145 1353.