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Holiday Illness Complaint

Dreams Punta Cana Salmonella Food Poisoning Complaints

Holiday Accident Claims Manager Simon Lomax

Dated: 27th January 2016

Holidaymakers have instructed Simpson Millar Solicitors LLP’s travel team having suffered salmonella food poisoning at the Dreams Punta Cana Resort following holidays in the Dominican Republic. Travellers’ are claiming compensation from Thomas Cook alleging that bacterial food poisoning caused them to suffer from severe bouts of gastric illness during their stay.

Ill on Holiday in the Dominican Republic

Simon Lomax Simpson Millar’s Illness Manager says:

"Holidaymakers have recently suffered severe diarrhoea, stomach cramps, and fever at the Dreams Punta Cana. These are classic symptoms of food poisoning, a suspicion reinforced by the results of stool samples which confirmed the presence of salmonella."

This Resort is one of a number of all-inclusive Thomas Cook hotel’s being monitored by the travel law team at Simpson Millar, including -


Thomas Cook Salmonella Food Poisoning claims

Travellers should note that gastric illness is often caused by the consumption of large quantities of the food borne bacteria, salmonella. The risk of ingesting the bug can be removed by cooking food thoroughly and maintaining it at the correct temperature.

Salmonellosis can be debilitating and is not surprising holidays are often ruined by such an infection.

The number of instructions received from holidaymakers who stayed at the Dreams Punta Cana is expected to grow, and those who have suffered illness are advised to contact an experienced travel lawyer immediately.

Beware Thomas Cook’s Legal Department

Beware Thomas Cook’s Legal Department

We advise not to complete the illness questionnaire sent out by Thomas Cook’s Legal Department before taking advice or entertaining ‘Welfare Calls’ from their lawyers.

The illness questionnaire is designed to limit the amount of compensation you are entitled to claim or to find a reason to avoid being responsible for your claim.

Historical Complaint against Thomas Cook

Simpson Millar LLP has successfully represented clients in the past who were ill at the Dreams Punta Cana.

Illnesses caused by bacterial infection are avoidable if adequate due diligence hygiene procedures are in place. We ask Thomas Cook and other tour operators using all inclusive hotels in the Dominican Republic to ensure that health and safety standards are applied consistently with the Federation of Tour Operator guidelines.

We advise against contacting Thomas Cook or one of its subsidiary companies directly. Why accept an amount of compensation which under values your claim when legal advice is available on a ‘no win no fee basis?’

As one of the UK’s leading firms of solicitors specialising in holiday litigation and compensation claims we are able to provide expertise on foreign law and health and safety standards.

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