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Holiday Illness Complaint

Food Poisoning and Illness Claims at the ClubHotel RIU Funana in Cape Verde

Holiday Accident Claims Manager Simon Lomax

Dated: 4th August 2016

Our holiday illness claims lawyers regularly recover compensation for holidaymakers and their families who contract gastric illness, and one such hotel that we receive regular enquiries about is the ClubHotel Riu Funana in Sal, Cape Verde.

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The ClubHotel RIU Funana is sold by First Choice as a four star 'premier' beachfront complex which 'tallies up a pair of pools and four globe-hopping restaurants, as well as a long list of activities that crosses off things like scuba diving and volleyball.' Despite this, our solicitors have been instructed by numerous travellers who have been ill at the Riu Funana, some of which have required medical treatment from the hotel doctor.

Recent case of Gastroenteritis

The most recent case that we have handled involves a holidaymaker who was admitted to hospital with symptoms so severe that she was placed on an intravenous drip and treated with antibiotics. Subsequent stool tests and blood samples suggest that our client was suffering from bacterial gastroenteritis.

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Organisms responsible for travellers' diarrhoea

The majority of the organisms which cause food poisoning are capable of rapid growth in food that is kept and served at incorrect temperatures or in environments that don't follow standards similar to HACCP. Following ingestion and passage through your stomach, harmful bacteria can multiply even further and cause damage to your stomach lining.

Holidaymakers returning to the UK are often diagnosed with Salmonella Enteritidis, which appears to have been on the increase in recent years, and has subsequently become one of the food poisoning pathogens that are most commonly reported to us.

Salmonellosis is a classic form of microbial food poisoning, and many travellers in Cape Verde can become carriers, making them a potential source for further infection, causing them to inadvertently infect friends, family members and the people they work closely with.

What causes food poisoning?

A variety of produce is commonly associated with food poisoning, with meat products (especially chicken) typically to blame, as well as eggs, untreated milk and dairy products, as well as any produce that had been contaminated with faeces. It is therefore imperative that the food handlers in developing countries are educated in food and personal hygiene, as well as being regularly tested for pathogens, as it is not uncommon for the local catering team members in Cape Verde to carry various holiday bugs.

What food poisoning illnesses have been identified at the RIU Funana?

As one of the UKs leading holiday claim experts for food poisoning sufferers; we have dealt with a large number of cases for holidaymakers returning from Cape Verde, where bacterial infections such as Salmonella, E. coli, Campylobacter and the parasite Cryptosporidium can be contracted.

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Clinical features and prognosis

Symptoms of food poisoning will vary depending on the pathogen that causes it, but if you become infected you could expect to suffer from abdominal pain and diarrhoea, usually between 6 and 72 hours after the ingestion of a contaminated meal. Usually you'll suffer a fever and headaches, and potentially vomiting, but this is less common. Most victims of food poisoning recover without antibiotics, which are only recommended if your diarrhoea is acute and prolonged and a bacterial pathogen is responsible for your illness.

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Should I receive help or complain directly?

Holidaymakers who have become ill at the ClubHotel Riu Funana are advised to seek advice from a specialist travel lawyer before accepting any compensation or indeed before liaising with the tour operator in writing. Tour operator welfare teams and their insurers are known to take advantage of any lack of legal knowledge or experience with handling claims, so it's important to contact a solicitor to ensure you get the right level of compensation for your illness. It's not uncommon for our travel law specialists to obtain more than ten times the compensation offered by First Choice and other tour operators.

First Choice and their insurers are known to make offers of compensation without any medical evidence, and this is a practice that needs to stop. Children are being under compensated, as tour operators are geared to avoid court approval hearings that have been purposefully designed to protect the interests of minors.

Holiday food poisoning compensation
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True Valuation of Holiday Claims

Whilst such settlements are not legally binding, many parents walk away having agreed to compensation for a debilitating sickness at a fraction of their claims true valuation

Claim the compensation you deserve

Get in touch with our holiday illness team today if you have suffered from classic symptoms of food poisoning, such as diarrhoea, abdominal cramps and fever while staying at the Riu Funana. If you are aware of guests suffering from the food poisoning at a Riu property, or any other hotel in Cape Verde; please tell us and we will investigate.

Find out more - contact us today

If you want to make a claim for illness or personal injury sustained at a Grand Bahia Principe hotel, call Simpson Millar without delay.

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