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Holiday Illness Complaint

Return of the Septic Isle – Ill in the Dominican Republic?

Holiday Accident Claims Manager Simon Lomax

Dated: 26th January 2016

Thomas Cook Complaints Rise as Illness Returns to Long Haul Destinations

Simpson Millar’s Travel Team has noticed a rise in the number of enquiries received from holidaymakers returning from hotels in the Dominican Republic who have suffered illness, many with symptoms consistent with food poisoning.

The island, notoriously known for illness in the late nineties, was given the nickname, The Septic Isle. In 1997 an outbreak affected 500 UK holidaymakers staying at 35 hotels, with 3 travellers also catching typhoid.

A survey by the Consumers' Association the following year established that 7 in 8 hotels were serving meat contaminated with food poisoning bacteria such as E.coli. Stricter food hygiene practices were introduced via the Federation of Tour Operators, but it is feared standards have slipped again.

Thomas Cook Illness Complaints Expected to Rise in 2016

The UK second largest tour operator is sending British holidaymakers to hotels such as:

Hotel Food Poisoning and Hygiene Complaints

Simpson Millar LLP is currently monitoring these hotels for incidents of food poisoning and sickness. Our specialist lawyers have successfully claimed compensation for holidaymakers who were ill at the Majestic Colonial Punta Cana, Grand Bahia Principe, and the Villas Bavaro in the past.


Suffered Salmonella, E-coli or Campylobacter Food Poisoning on a Thomas Cook Holiday?

If you have been ill whilst on a Thomas Cook holiday and suspect food poisoning, the 1992 Package Travel Regulations allow you to claim compensation from your tour operator directly. You should not be subjected to bacteria food poisoning whilst staying at an all-inclusive hotel in the Dominican Republic.

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Travel Advice

Further travel advice regarding bacterial food poisoning and the Dominican Republic can be found on the CDC’s website, including a ‘Healthy Travel Packing List.’

Hotel Food Poisoning and Hygiene Complaints

If your tour operator does not properly perform the contract and you suffer illness as a result, you do not need to sue a hotel in the Dominican Republic. A claim for compensation can be made directly against your tour operator in the UK. If you suspected that you are the victim of food poisoning then call our dedicated travel lawyers.

Sick or Ill on Holiday?

If you have been sick on holiday call us and speak to a lawyer who will handle your claim directly. Our travel team has a combined total of over 80 years of experience in handling foreign accident and illness claims.

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Contact us for free, no obligation holiday complaint advice

Our team of legal specialists are ready to speak to you about your holiday complaint. Call us free on 0808 145 1353 or complete our quick enquiry form now.